Idaho Falls

Idaho Falls, ID

3345 Merlin Drive, Suite 200
Idaho Falls, Idaho 83404
(208) 357-4767


Monday: 8:00AM to 6:00PM
Tuesday: 8:00AM to 6:00PM
Wednesday: 8:00AM to 6:00PM
Thursday: 8:00AM to 6:00PM
Friday: 8:00AM to 5:00PM
Saturday: Closed
Sunday: Closed


Dr. Jim LambDr. Jim Lamb is one of two medical professionals in the Idaho Falls area who have been trained and regularly perform balance evaluations of the vestibular system using video nystagmography (VNG) testing. This advanced system by Balance Back uses infrared cameras inside goggles to record eye movement associated with dizziness. By using our advanced equipment systems and his expertise, Jim is able to work with your physician and therapist in identifying, what balance systems are working correctly, the cause of your dizziness, and in developing a treatment plan to help you take back control of your balance.
Dr. Zackary Hale

Audiologist Zack Hale began his Audiology career at Utah State University where he obtained his Bachelor’s Degree in Communicative Disorders and Deaf Education and his Master’s Degree in Audiology. He went on to complete his Doctor of Audiology Degree from Salus University. He is an officer in the Army Reserve where he serves as an Audiologist in a Combat Support Hospital. Zack has been working at Regional Hearing and Balance Center since 2002 and now is the managing audiologist at the Idaho Falls and Blackfoot offices.

Dr. Kim Briggs

Audiologist Kim Briggs has been a member of our team since 2004. Though a very competent Masters level audiologist Kim decided to go back to school and earned her doctorate 42 years after receiving her associates degree. Kim's mantra when tackling this enormous task was,You can eat an elephant if you do it bite at a time.

Although Kim works with patients of all ages, she specializes in pediatric audiology and has brought our pediatric services to a whole new level of excellence. She is uniquely qualified to respond to the special requirements for evaluating this patient group. Her role as a mother and grandmother has given her a broad experience base upon which to build her professional work with the pediatric patient. She has a regional reputation in the testing of newborns with non-sedated ABR.

Her expertise and reputation has lead to a major children's hospital in Salt Lake City to refer to RHBC for non-sedated ABR. Kim was an active participant in establishing the State of Idaho's infant toddler hearing screening protocol. Idaho Sound Beginnings and Idaho infant toddler awarded Kim a scholarship to participate in an advanced three month course for assessment and treatment of pediatric hearing loss. She was one of three pediatric audiologists from the state of Idaho to complete the initial training. She currently serves on the Idaho division for the national task force of AAP EHDI (American Academy of Pediatrics Early Hearing loss Detection and Intervention).

Evaluating young children's hearing can be very difficult. Kim's expertise and use of our advanced equipment help in obtaining accurate and timely information in the least intrusive manner possible. Kim works closely with your physicians and school audiologists, where available. If the loss cannot be treated through medication or surgery, Kim uses the information from the tests to augment the hearing system through hearing aids so that language development and communication may continue as normal as possible.